OGDEN, Utah — Hawx Companies, which in July 2021 partnered with personal fairness agency PCM Progress, has made one other strategic progress transfer with the addition of business professionals Brad Pitts, Scott Broaddus and Daniel Baldwin.
Pitts joined Hawx as chief working officer, whereas Broaddus is the corporate’s vp of growth, and Baldwin is Hawx’s vp of technical companies.
Pitts has served in quite a lot of service and management positions within the pest management business. His profession dates to 1982, working for Dallas Pest & Termite Management alongside the late Burt Smith and Rick Rogers. His subsequent step was Hometeam Pest Protection from 1996 to 2006, the place he served as area vp, chargeable for markets from Texas to California. He then moved to Rollins, the place he stayed for 10 years, serving as vp of Orkin’s south central division. Pitts joined Environmental Pest Companies in 2016 and labored there for 2 years as vp, chargeable for main the Arrow Environmental Companies model and the State Pest Management model.
After a one-year hiatus from the service aspect of the pest management business whereas working as a fulltime guide on a distant rodent monitoring system, Pitts returned in April 2020 to work for Fox Pest Management as chief progress officer. Pitts mentioned he loved his time at Fox, a high-growth firm, however was intrigued by the chance to affix Hawx Companies, additionally a quickly rising agency.
After assembly with PCM Progress founder and chief Mike Paulus, Hawx President Matt Mehr, CEO Scott Wilson, and Chief Income Officer JK Gleave, Pitts mentioned he was impressed with their imaginative and prescient “to leverage know-how and construct a enterprise based mostly on a mix of high quality customer support and quick progress.”
Pitts has been working to determine and rent different robust business leaders, launch extra service choices, implement a web promoter rating system, and standardize processes and operations at Hawx, an organization that depends closely on door-to-door gross sales. His expertise working with Fox Pest Management, additionally an organization that makes use of D2D gross sales professionals, in addition to contracting a D2D gross sales groups whereas at Rollins/Orkin, has been worthwhile, he mentioned. “I do know door-to-door gross sales sufficient to make me harmful,” he mentioned with a chuckle. “I’ll not know all the pieces about D2D, however I understand how to develop corporations, develop leaders, and know learn how to develop good companies via high quality, offering a superb worker expertise, and creating a superb buyer expertise. And that is what I really feel like I can do right here.”
Broaddus, who is predicated in Raleigh, N.C., involves Hawx after having spent 15 years on the manufacturing aspect, working for Bayer Environmental Science. Most just lately, he was gross sales and enterprise lead, Bayer Digital Administration, and enterprise supervisor for Bayer Environmental Science.
As vp of growth, Broaddus leads quite a lot of initiatives and initiatives to assist the corporate’s growth and progress efforts. He additionally works with cross-functional groups on operations, gross sales, advertising and technique to ascertain greatest practices, techniques and processes. All of those efforts are “designed round serving to Hawx grow to be extra environment friendly and efficient in how we rent, develop our folks, develop in strategic markets and actually ship an distinctive buyer expertise,” he mentioned.
The chance to affix Hawx was engaging to Broaddus “as a result of I already knew they’d an ideal tradition and management, however extra importantly they’re entrepreneurial in spirit. This entrepreneurial method and willingness to problem the established order is what actually excited me about coming to the service aspect with a possibility to do issues in another way.”
Baldwin has been within the pest management business since 1995 and has served in quite a lot of areas together with distribution, manufacturing and repair. From 2019 to 2021, he was director of technical companies, coaching and regulatory companies for Terminix. Previous to that he served as senior scientist, Restaurant Meals Security at Taco Bell Company, the place he managed the corporate’s pest management and regulatory compliance efforts.
As vp of technical companies at Hawx, Baldwin is concerned in creating commonplace working procedures (SOPs), aiding with product choice, and high quality assurance.
“The larger factor, and what I’m actually enthusiastic about, is the coaching aspect. We’re actually attempting to modernize how we view the coaching of technicians.” Particularly, Baldwin is concentrated on constructing a career-oriented coaching and schooling program, he mentioned. “We wish to construct long-term workers who’re on a profession path.”
Along with his function at Hawx, Baldwin was just lately elected as a chairperson on AIB Worldwide’s Certification Companies Board of Administrators.