Whereas going away as a pet dad or mum, the very first thing folks analysis is discover a respected pet sitter. This search leads many to the pet sitting web site Rover. However as of latest years, handfuls of pet mother and father are experiencing their worst nightmare whereas utilizing the service.
Their pets have gone lacking, or much more unimaginable, they get the information that their pet has handed away whereas in a pet sitter’s care.
That is the case of what occurred to a two-year-old canine named Togo from Houston, Texas. In late June, Togo’s mother, Annette Leturia, dropped off Togo and her different canine, Liam, with a Rover sitter for a week-long trip.
Days into the holiday, Togo was inexplicably discovered useless on the toilet flooring on the sitter’s home. Months later, Leturia nonetheless has no thought what occurred to her beloved canine.
Whereas the positioning does provide background checks on its sitters, some clients query their thoroughness. After Leturia confronted the demise of Togo, she determined to have an impartial background examine finished on the sitter. What she discovered was startling: prices for grand theft and fraud.
“All I can do for Togo is to share that story, to warn others so this hopefully doesn’t occur once more,” Leturia advised CNN Enterprise.
In different instances, canines have gone to Rover sitters and are by no means seen once more. That is sadly what occurred with Nia Morgan’s pet, Zorro, earlier this yr in Illinois.
The day earlier than Morgan was set to return from her journey, she was advised that Zorro “bought unfastened” and that the sitter was unable to search out him. It seems that Zorro had really gone lacking on the primary day Morgan was gone and the sitter had been fabricating updates for her all the time.
Rover had initially provided a $100 reward for the protected return of the canine and in addition helped coordinate flyers and an Amber alert robocall within the space. However to today, Zorro remains to be lacking.
Loads of folks use the service with out challenge — nevertheless it does have a darkish facet, as proven in a latest in-depth report of the corporate from CNN Enterprise.
“We really feel terribly that some pet mother and father consider we’ve fallen in need of our obligation to them,” stated Rover spokesperson Dave Rosenbaum within the article. “We’ll proceed to work laborious to reside as much as our group’s expectations.”
Greater than 2 million pet mother and father have turned to Rover’s community of “trusted sitters” to guide companies like home sitting, daycare, and boarding, in accordance with the corporate.
Morgan has created a web site and a Fb web page to assist get the phrase out about Zorro — and assist unfold consciousness in regards to the heartbreaking search she’s been enduring now for months since utilizing Rover.
“Rover continues to supply blanket statements to the media about their help for my case and others just like mine,” Morgan not too long ago posted on Fb. “It’s time they really step up and make a change.”